• To provide daily rubbish collection service in the town and the surrounding area and three times a week at the branches.
  • To clean the drains daily at Selama Town and three times a year at the branches.
  • To process residential / business / factory buildings plan applications that compliy with all legal requirements within 3 months, with the condition that the application is supported with complete documentation.
  • To process business / advertisement licence applications within one month with the condition that all application’s and department’s requirements are complied with.
  • To pay all bills within 7 days of the receipt of bills.
  • To send out all Assessment Tax bills to taxpayers not later than 15 January and 15 July every year.
  • To take prompt action within the Council’s ability on public’s complaint is not more than 14 days.

Please click HERE for Client Charter Achievement

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